logitech slim folio pro keys not working

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Good luck if you have the same problem, and major kudos to Logitech for helping me with this at 3 o’clock in the morning 👏

For me that unlocked an update, and it ran when I asked it to. So, if this happens to you, go to the firmware updater and press the three keys it mentions ON THE SCREEN - NOT ON THE ACTUAL KEYBOARD - and also the Globe icon (not the Ctrl key). I’d concluded from Googling that the ribbon cable must have snapped and I was wondering whether I’d need to buy a new one. It did, and I’m optimistic now that the issue may be fixed. I tried the Chat function and at 3 o’clock in the morning (!) I was put through to a real human being, who talked me through the process of getting the firmware updater to run. The firmware updater kept telling me the keyboard was up to date, but I went over to the Logitech website because in Europe there’s a 2 year warranty and I’ve only had it 21 months. Just in case anybody finds this thread in a search, I had exactly the same problem this evening.

#Logitech slim folio pro keys not working download

If an issue still exists, download the Logitech Control App and see if the keyboard firmware needs to be updated.' Make sure the physical connection is well secured.Ĭlean the Smart Connector area if necessary.Ĭheck the iOS version and make sure your iPad is up to date. The keyboard or touchpad is slow to respond. The keyboard or trackpad goes back and forth between working, and not working. The keyboard or touchpad doesn’t respond when typing or moving the cursor. If your Logitech Folio Touch shows one or more of the following symptoms:

What can I do if Folio Touch doesn’t respond when I type or move the cursor? If the spine or the smart connector of the keyboard gets dirty or stained, apply a small amount of rubbing alcohol to a soft, lint-free cloth to clean. Don't apply liquids directly on the keyboard. To clean the keyboard and trackpad, wipe with a lint-free cloth dampened in water. Now connect the Folio Touch with the iPad using the Smart Connector and you're ready to go. IPad Pro 12.9-inch (3rd generation) (Model: A1876, A1895, A1983, A2014)Įnsure you have iPadOS 13.4 or above, as mouse and trackpad functionality was first introduced with this version. IPad Pro 11-inch (1st generation) (Model: A1980, A1934, A1979, A2013)įolio Touch for iPad Pro 12.9-inch (3rd and 4th generation) Logitech Folio Touch works with the following iPad models:įolio Touch for iPad Pro 11-inch (1st and 2nd generation) Only safe materials were used to develop the keyboard case, no aluminum, metal or other materials hard enough to damage your iPad.'First of all, make sure you have an iPad that is compatible with Logitech Folio Touch. This ensures no direct contact or scratching while the case is closed. Rubber padding on the corners of the case creates a 1 mm gap that separates the keys and your iPad screen. The Slim Folio Pro keyboard iPad case has been designed to ensure screen safety. Will the Slim Folio Pro keyboard case scratch my iPad screen? Yes, every single key on the Slim Folio Pro iPad keyboard is backlit and can be adjusted to 3 levels of intensity. The light then turns off to save energy.Īre all the keys on the Slim Folio Pro keyboard capable of back-lighting? White, solid - pairing or connection is successful.White, slowly blinking - the keyboard is trying to reconnect with your Apple device.White, quickly blinking - keyboard is in discovery mode, ready for pairing.You should charge your keyboard when you can. Red, solid - battery is low (less than 20%).Green, breathing - battery is charging.

#Logitech slim folio pro keys not working Bluetooth

Your iPad keyboard case has an LED light on the top right corner of the keyboard to indicate Bluetooth and battery status. What do the LED light colors on the Slim Folio Pro mean? If you are unsure about your screen protector please check the packaging or manufacturer’s specification for how thick your iPad screen protector is. This is enough space to fit most screen protectors. The gap between the keyboard and iPad Pro screen is approximately 1 mm. You should be able to use a screen protector with your iPad keyboard case. Will I be able to use a tempered screen protector with the Slim Folio Pro?

#Logitech slim folio pro keys not working full

On average, a full battery charge will last up to three months when used for about two hours a day. The battery life of your keyboard may also vary with usage. Charging times may vary depending on the power source. To charge the Slim Folio Pro, connect the USB-C cable that came with your iPad Pro to any USB power source.

How do I charge my Slim Folio Pro iPad Keyboard Case?